2. i ’m having problems booking online – what do i do?

We’ve got a brand new spanking booking system which we think is the bees knees.. but there may still be a couple of blips in the matrix.. so here’s some handy hints to get you through to the other side.

Please do double check your internet connection, that your bank details are correct (when paying for the booking), and that you’ve read and filled in all areas of the booking form correctly.

Try logging off and leaving it a few minutes before trying again (if you’re logged in and only got part way through the booking it SHOULD save what you’ve done so far, even if you log out or your computer catches on fire).

If you’re still having difficulties, and you can’t get any further in the booking process, then give us a call: 0303 333 1333 or send us an email to:
bookings@soulsurvivor.com. We’ll do our very best to help you!


If your question is a little more specific or not on the list then get in touch and a member of the Soul Survivor team will be happy to help.

Email: bookings@soulsurvivor.com
Phone: 0303 333 1 333
Fax: 0303 333 1 334
Postal address: Soul Survivor Unit 2, Paramount Industrial Estate, Sandown Road, Watford, Hertfordshire, WD24 7XF, UK